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Thank you for your donations

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Thank you to all who donate time, money or items to the various causes of RSL Care SA. Your generosity truly makes a difference to the lives of all those who access our accommodation and services. Check out some of the amazing support we have received below:

Shane McGrath and the Bowhill Progress Association

 

On Friday 27th July, ARVL program manager Ben Challinor attended the official opening of the Bowhill Kayak Fishing competition, where he was presented with a cheque for $2,500 by Shane McGrath and the Bowhill Progress Association. This is the second year Shane and the wonderful team of people within the Bowhill community have chosen to support our ARVL program, which provides emergency accommodation for homeless veterans, or those at risk of homelessness. We extend our thanks and gratitude to this wonderful team of people and wish them ‘tight lines’ for the competition!

Vietnam Veterans’ Federation (SA Branch) Quilting Group

 

We are very grateful for the generous donation we received from the Vietnam Veterans’ Federation SA Branch for our emergency housing program, Andrew Russel Veteran Living (ARVL). The lovely ladies from the Quilting Group donated 25 hand made quilts as gifts to contemporary veterans who come into our care through the ARVL program. The quilts were presented to CEO, Nathan Klinge at a morning tea on Monday June the 18th. Andrew Russell is the fallen soldier that ARVL is named in memory of, and RSL Care SA has developed a very special relationship with his parents, Bob and Jan. Bob himself is a Vietnam Veteran, so it was very fitting that they also attended the morning tea. Thanks again VVF Quilting Group!

PTSD: Mastering the Murray

Andrew Russell Veteran Living (ARVL) was lucky to be the chosen charity of three ex-service men who kayaked the length of the Murray River to raise awareness of PTSD and veteran homelessness. The lengthy trip embarked on Saturday the 4th of March 2017 at Hovell Tree Park in Albury, NSW. The men hoped to kayak all the way to the Murray Mouth in South Australia in three months. Unfortunately they have been met with a few unexpected hiccups, but true to the veteran nature they will persevere and hope to finish what they started in 2018! Nevertheless, they presented a huge donation of $2,920 to the ARVL program. These funds will go a long way in helping RSL Care SA support contemporary veterans who are suffering from homelessness, PTSD and physical injuries; all issues that hit close to home for these fellow war veterans. Thanks again guys! We look forward to hearing of your completed journey!

Check out their Facebook page and show them your support: PTSD: Mastering the Murray

Adelaide Women’s Prison

CEO, Nathan Klinge, was invited to a morning tea at the Adelaide Women’s Prison on the 15th of June where he was presented with handmade knitted items for the residents in our care. Pictured is just a few of the many scarves, hats, gloves and headbands that were gifted. Thank you!

Keith’s old Magna

A big thank you to Keith Harrison for donating his old Mitsubishi Magna to assist the homeless veterans in our ARVL program! Keith first donated his vehicle to Workskil, which is an amazing organisation that provides unemployed people with hands on experience (for free) to learn valuable skills that will help them gain employment. After being overhauled through the Worksil Salisbury Workshop, the reconditioned vehicle was then donated to RSL Care SA to assist our ARVL program manager to transport veterans in need. What a great initiative by Keith to first provide a learning opportunity to those struggling with unemployment, before then helping out those at risk of homelessness. Thank you again!

RSL Care SA is a registered Public Benevolent Institution. All donations made to RSL Care SA go directly to the indented program. All donations over $2 are tax-deductible.

War Veterans Home receives formal notification of Accreditation

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    Accreditation Exit meeting

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Australian Aged Care Quality Agency – War Veterans Home re-accreditated until August 2021

RSL Care SA’s War Veterans Home is very pleased that we have been successful in our application for re-accreditation. We now have accreditation from August 2018 through to August 2021.

Accredited residential aged care homes receive Australian Government subsidies to provide quality care and services to care recipients in accordance with the Accreditation Standards.

To remain accredited and continue to receive the subsidy, each home must demonstrate that it meets the Standards.

There are four Standards covering management systems, health and personal care, care recipient lifestyle, and the physical environment and there are 44 expected outcomes such as human resource management, clinical care, medication management, privacy and dignity, leisure interests, cultural and spiritual life, choice and decision-making and the living environment.

Each home applies for re-accreditation before its accreditation period expires and an assessment team visits the home to conduct an audit. The team assesses the quality of care and services at the home and reports its findings of whether the home meets or does not meet the Standards. The Quality Agency then decides whether the home has met the Standards and whether to re-accredit or not to re-accredit the home.

During a home’s period of accreditation, there may be a review audit where an assessment team visits the home to reassess the quality of care and services and reports its findings of whether the home meets or does not meet the Standards.

Assessment team’s findings regarding performance against the Accreditation Standards

The information obtained through the audit of the home indicates the home meets:

  • 44 of 44 expected outcomes

RSL Care SA War Veterans Home staff were pleased to receive additional positive comments and feedback from the assessors at the completion of the visit. The staff was complemented on their conduct and manner in which they go about their business as well as the good work they are doing in caring for our residents. RSL Care SA was praised for our Janus Approach philosophy of care, which is currently being implemented throughout the organisation, of which we will provide further information on at a later date.

If you would like to read more about the good work we are doing, you can read about our Better Practice Award or Enrolled Nurse of the Year

Are you currently looking for a Residential Aged Care facility? Are you looking for Respite?

Consider coming to one of our Open Days at the home to find out more about Residential Aged Care and the process to becoming a resident. See when our next Open Day is below.

Aged Care Open Days

Applying for an ACAT Assessment

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    How to apply for an ACAT assessment

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Accessing Residential Aged Care

RSL Care SA has two government funded residential aged care (nursing home) facilities; the War Veterans Home in Myrtle Bank, and RSL Villas in Angle Park. To access government funded services, such as respite and permanent care, you must first be approved for aged care by the Australian Government’s Aged Care Assessment Team (ACAT).

ACAT assessors are qualified professionals such as nurses and social workers. An ACAT can provide approvals for residential respite care, permanent residential care, and home care services. Depending on the types of services that are needed, ACAT will either conduct an interview over the phone, or will arrange a time to meet with the client in their own home.

Register for an ACAT assessment

ACAT’s are managed through the Australian government’s My Aged Care. There are three ways to register for an ACAT Assessment:

  • Phone – Please call My Aged Care on 1800 200 422 and speak with a representative
  • Online – Please visit the following link to make a referral online https://www.myagedcare.gov.au/referral
  • GP – your GP or health care professional can provide a referral for an ACAT

ACAT assessments are FREE and a My Aged Care Client Record will be created. The initial referral can be made by anyone, however the person who the assessment is for will need to give their consent if a representative is required throughout the entire assessment process.

If you would like help in making a referral, please call RSL Care SA on 8379 2600 and a member of our admissions team will be happy to submit an online referral on your behalf. Your assessment results will not be provided to an organisation without your approval.

Many people have ACAT assessments done for peace of mind should there be a sudden change in their health or care needs. If you decide to apply for an ACAT assessment, there is no requirement to use the services that you have been approved for.

The ACAT Assessment process

  • Make a referral (online or over the phone)
  • ACAT will call the nominated contact person and arrange a time to conduct a short phone interview to assess the clients eligibility to access aged care services
  • During the initial phone interview ACAT will ask for details of the clients medicare card number and GP. The client will need to be available at the phone interview to give consent for a representative to speak on their behalf
  • At the conclusion of the phone interview ACAT will arrange a time for a formal assessment to take place in the clients own home
  • At the home interview ACAT will ask lots of questions about the clients health, care needs and other concerns. Learn more about what happens during an ACAT assessment here
  • Assessment results are usually processed within a few days (this can be done more quickly if the matter is urgent) and a letter will be sent to the client with information on the services they now have access to

The Aged Care Assessment Team can arrange for an urgent assessment for those who need it. Otherwise the entire assessment process usually takes about two-three weeks.

What’s Next?

To be offered a respite or permanent bed at an Aged Care Facility, or to be placed on a waiting list, the facility will usually ask to see a copy of the ACAT assessment. This is also known as a ‘My Support Plan’.  At the back of the My Support Plan are referral codes that relate to each of the services a person has been approved for. Aged Care facilities can look up the My Support Plan online using these codes.

If you have had your ACAT assessment and would like to be placed on RSL Care SA’s residential aged care waiting list, please complete our application form here.

Our Admissions team are always happy to answer any queries you may have regarding ACAT assessments or care options, so please feel free to call (08) 8379 2600 during office hours – Monday to Friday 9am – 5pm.

RSL Care SA Enrolled Nurse Wins SA Health Excellence Award

  • Kylie Booth

    Kylie Booth

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SA Nursing and Midwifery Excellence Awards

The South Australian Nursing and Midwifery Excellence Awards (Awards) recognise and acknowledge the significant contribution that nurses and midwives make to their professions and the wider community through their practice.

The Awards are firmly focused on recognising excellence in practice of all nurses and midwives and the significant contribution they make to their professions, their teams and to the community through their practice, leadership and research endeavours. The Awards are open to all Nurses and Midwives practicing in South Australia.

The awards event was held Friday 11th May at the Adelaide Entertainment Centre, on the eve of International Nurses Day, with approximately 450 people celebrating the achievements of nurses and midwives across the state. It is with absolute joy that we celebrate the fantastic achievement of our Enrolled Nurse, Kylie Booth, who won the 2018 Nursing and Midwifery Excellence Award for Enrolled Nursing – South Australia. Kylie is truly deserving of this award. Her practice and the passionate nurse she is speaks unquestionably to this achievement. Congratulations Kylie!

Awards such as this reinforce the quality of our employees. Chief Operating Officer, Kellie Whelan, says “Nathan (Chief Executive Officer) and I are humbled that an organisation of our size is able to mentor, develop and advance it’s staff in many different and unique ways. This ability allows us to attract and retain the quality of staff we do, which further enhances the quality of life of our residents”.

International Nurse Day

While we recognise the many contributions that nurses make to our society, we also wish to celebrate all those who work alongside our nurses. Without each member of the team playing their part, we could not deliver the holistic care that we strive to provide to our residents. So in honour of International Nurses Day, we want to thank all of our staff for the work they do in providing or supporting the nursing and care profession.

Free flu vaccinations for RSL Care SA employees

  • CEO Nathan Klinge receiving his Flu vaccination

    CEO Nathan Klinge receiving his Flu vaccination

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Free Flu Vaccinations

As an organisation providing care and services to the aged in our community, RSL Care SA happily supports the Federal Governments legislation on staff Flu vaccinations in aged care facilities. Minister Wyatt moved the legislation earlier this month, and it is now a requirement for all aged care facilities to have a staff influenza vaccination program in place, with an anticipated vaccination rate of 95% for the industry.

RSL Care SA strives to create a safe environment for all who visit our aged care facilities, but especially for our beloved residents. By encouraging a high community uptake of flu vaccination within our community, we can significantly reduce the risk of spread to our elderly and often vulnerable residents from this deadly virus.

Our Flu vaccination program for all staff commenced on the 30th of April, with CEO Nathan Klinge first in line to receive his flu vax. Over the coming weeks we will be encouraging all employees to have their flu vaccination, which is provided free of charge.

Read more about the influenza vaccine from SA Heath here 

Read more of RSL Care SA’s latest news here

 

 

ANZAC Day 2018

  • Wall of Remembrance - Anzac Day 2018 RSL Care SA

    Wall of Remembrance - Anzac Day 2018 RSL Care SA

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RSL Care SA Anzac Day 2018

Anzac Day 2018 Dawn Service

Every ANZAC Day Dawn Service is special and significant at RSL Care SA, and Anzac Day 2018 is certainly no different.

At 6am on Wednesday 25th April, the War Veterans Home will once again be conducting an ANZAC Day Dawn Service which is open to the community, followed by a gun-fire breakfast in the park for those in attendance.

Students from Immanuel College will be attending the ANZAC Day Dawn Service as part of a collaborative art project that the students created themed on ‘Soldiers coming home from war’. The two large panels the students created will be on display during the Dawn service and will be installed within the grounds of the Home afterwards, as a visual gateway for the new discovery path being developed.

Poppy Wall of Remembrance

The poppy Wall of Remembrance has commenced on the front fence of the War Veterans Home along Ferguson Avenue. This year the Wall of Remembrance was started by a group of children from Bertram Hawker kindergarten along with a group of our War Veterans Home residents. The Wall of Remembrance will be in place for the month of April, so if you’re in the neighbourhood or going past, please take a moment to place a poppy on the wall in remembrance for those men and women who have paid the ultimate sacrifice serving our country.

An ANZAC Service will also be conducted at the RSL Villas at Angle Park, however, due to renovations and building works occurring, it will be an intimate Anzac service held on Tuesday the 24th of April for residents, families and staff.

The War Veterans Home has a rich history of over 100 years. Find out more about our organisation and the history here

Would you like more information? Call us on 08 8379 2600.

RSL Care SA – Industry Leaders in Waste Management

  • Nick Atkins Waste Management presentation for ACSA

    Nick Atkins Waste Management presentation for ACSA

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Best Practice Waste Management

On Friday 23rd February, War Veterans Home Maintenance Officer, Nick Atkins, was asked to present RSL Care SA’s waste management initiatives to the ACSA Finance Symposium held at the Morphettville Racecourse.

RSL Care SA has become recognised as an industry and State leader in efficient waste management. We are extremely proud of this achievement and in our waste management improvements across all facilities.

In 2011, we reviewed our waste and recycling activities and volumes and identified opportunities for improvements that could increase what was being recycled and also make cost savings.

Separately sorting waste enabled us to easily identify where waste was being generated.  This facilitated management to establish simple strategies to cut waste across the business. In addition to creating an environmentally friendly workplace, implementing correct waste management procedures has provided staff with a greater awareness of waste issues.

We conducted a second review in 2017 to monitor our performance, and following are the results:

  • Landfill volumes down by 42% (from 44.8 to 25.7 tonnes/year)
  • Food waste reduced by 30% (from 7.3 to 5.1 tonnes/year)
  • Recycling of 10 different waste streams
  • Only stream sent to landfill is continence waste (currently no option to recycle)

Our overall waste costs have remained consistent with 2011 costs. This is despite higher costs across South Australia for waste disposal. South Australia’s waste levy currently sits at $87/tonne (up from $26/tonne in 2011).

Reducing our waste disposal has allowed us to mitigate against further waste levy increases, which are set to rise to $103/tonne by 2020.

Nick Atkins has been spearheading this important initiative. We are very pleased that Nick was asked to present to this forum targeting Chief Executives Officers, Chief Finance Officers, General Managers and the like. We hope all other aged care providers join us in achieving Best Practice Waste Management.

Click here to read more of our latest news!

Retirement Living extends to regional South Australia with acquisition of Waterford Estate in Murray Bridge

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RSL Care SA has acquired Waterford Estate in Murray Bridge.

Waterford Estate in Murray Bridge is a picturesque retirement village overlooking the Murray River approximately 50 minutes from Adelaide.

The village consists of:

  • 133 homes
  • Large Community and Function Centre
  • parking area for caravans
  • 2.5 acres of wetlands and walking trails
  • a vibrant community of active and welcoming residents.

Waterford Estate is located along side the River Murray and has developed from farming land 20 years ago, to a vibrant and lively community of approximately 200 residents. There is a parcel of vacant land within the village which will provide RSL Care SA with future growth opportunities. It has not yet been determined what use the land will have at this stage, RSL Care SA will be looking to explore various options in the coming months.

CEO, Nathan Klinge said “many of the residents I’ve spoken with are very pleased to see ownership of the village transfer to RSL Care SA, as they not only regard the mission and values of RSL Care SA highly, but they are also reassured by our position as not for profit operator that has been around for over 100 years”.

RSL Care SA welcomes Waterford Estate residents and staff to the RSL Care SA community, and we are particularly delighted to be developing these new relationships in such an important regional centre for South Australia.

RSL Care SA Retirement Living Villages

RSL Care SA has 3 other retirement living villages located in: Myrtle Bank, Glengowrie and Marion. For more information on Living in Good Company with RSL Care SA, phone 8379 2600.

RSL Care SA Life Membership awarded to Dennis Chamberlain

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RSL Care SA Life Membership awarded

RSL Care SA Life Membership awarded to Dennis Chamberlain for his outstanding contribution and dedication to our organisation. Dennis served on the Board of RSL Care SA from 2013 to 2016, as a director with  specialist aged care knowledge.

In addition to Dennis’ time on the RSL Care SA board, his life membership also recognises his time as CEO of James Brown Memorial Trust, an organisation that delivers aged services through residential aged care and retirement living. During Dennis’ time as CEO, James Brown Memorial Trust managed the day to day operations of the RSL Villas aged care facility and was instrumental in the successful merger of the RSL Villas operations and assets to RSL Care SA.

Dennis has also served as a Board member of not for profit Aged and Community Services Australia (ACSA) for a number of years and held the position of State Chairman.

RSL Care SA is an extremely well governed and trusted not for profit which is due to the expertise, tireless dedication and numerous years of experience that our volunteer board members bring to the organisation. We extend our thanks to Dennis, and to all our past and present Board members for their dedication and commitment to RSL Care SA.

Get Involved with RSL Care SA

Please see below for information on how you can be involved in the wonderful work RSL Care SA does.

Volunteering with RSL Care SA

Volunteers are highly valued and welcomed at RSL Care SA. To enquire about volunteering, please contact us here or phone 08 8379 2600.

Read about one of our volunteers who was recently honoured with an Aged and Community Services Australia (ACSA) Excellence Award here.

Donate Online to RSL Care SA

All donations to RSL Care SA over $2 are tax deductible and gratefully received. Donations help us to continue providing care and assistance to many senior Australians as well as contemporary veterans. Please click here to donate now.

Anzac Day Services 2017

  • War Veterans Home Anzac Day Dawn Service 2017

    War Veterans Home Anzac Day Dawn Service 2017

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Anzac Day Services 2017

Both War Veterans Home and the RSL Villas conducted Anzac Day Services 2017.

RSL Villas held their Anzac service on Monday 24th April which was well attended by residents, staff and volunteers. Thanks to everyone involved in organising the service, the West Croydon Singers, Graham Nybo, Liz Lees and John Martin.

The War Veterans Home conducted a very special 100th Dawn Service on Anzac Day, which again was extremely well attended by residents, staff, volunteers and the local community. Our thanks to Pastor Glenn Clark, Bugler David Lang, Australian Air Force Cadets SQN 617 Unley, Burnside Youth Concert Band, Nick Atkins, Lew Harman, Valentine Starkey and the many volunteers and staff that assisted leading up to, and on Anzac Day.

Lest we Forget

About us

RSL Care SA believes that the ex-service community deserves the best care and affordable accommodation. RSL Care SA is an independently constituted not for profit organisation with links to the Returned & Services League of Australia (SA Branch).

Our mission is to support veterans and their dependents, although the ex-service community are our primary client group it is not exclusively so. The facilities and services are also available to the broader community.

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