Latest News

RSL Care SA – Industry Leaders in Waste Management

  • Nick Atkins Waste Management presentation for ACSA

    Nick Atkins Waste Management presentation for ACSA

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Best Practice Waste Management

On Friday 23rd February, War Veterans Home Maintenance Officer, Nick Atkins, was asked to present RSL Care SA’s waste management initiatives to the ACSA Finance Symposium held at the Morphettville Racecourse.

RSL Care SA has become recognised as an industry and State leader in efficient waste management. We are extremely proud of this achievement and in our waste management improvements across all facilities.

In 2011, we reviewed our waste and recycling activities and volumes and identified opportunities for improvements that could increase what was being recycled and also make cost savings.

Separately sorting waste enabled us to easily identify where waste was being generated.  This facilitated management to establish simple strategies to cut waste across the business. In addition to creating an environmentally friendly workplace, implementing correct waste management procedures has provided staff with a greater awareness of waste issues.

We conducted a second review in 2017 to monitor our performance, and following are the results:

  • Landfill volumes down by 42% (from 44.8 to 25.7 tonnes/year)
  • Food waste reduced by 30% (from 7.3 to 5.1 tonnes/year)
  • Recycling of 10 different waste streams
  • Only stream sent to landfill is continence waste (currently no option to recycle)

Our overall waste costs have remained consistent with 2011 costs. This is despite higher costs across South Australia for waste disposal. South Australia’s waste levy currently sits at $87/tonne (up from $26/tonne in 2011).

Reducing our waste disposal has allowed us to mitigate against further waste levy increases, which are set to rise to $103/tonne by 2020.

Nick Atkins has been spearheading this important initiative. We are very pleased that Nick was asked to present to this forum targeting Chief Executives Officers, Chief Finance Officers, General Managers and the like. We hope all other aged care providers join us in achieving Best Practice Waste Management.

Click here to read more of our latest news!

Andrew Russell Veteran Living Accommodation Officially Opens

  • Andrew Russell Memorial Plaque

    Andrew Russell Memorial Plaque

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Helping our homeless veterans

On Friday 16th February 2018, exactly 16 years after South Australian born SAS soldier Sergeant Andrew Russell was killed in Afghanistan, the homeless veteran accommodation named in his honour was officially opened.

RSL Care SA’s Andrew Russell Veteran Living (ARVL) program assists contemporary veterans who are homeless or at risk of homelessness with transit accommodation.  ARVL has provided nearly 6,000 nights of accommodation to veterans and their families.

During the pilot program, RSL Care SA utilised residential college rooms at the Australian Lutheran College in North Adelaide. As the program became more widely recognised and the referrals of homeless veterans intensified, RSL Care SA identified the need to look for more suitable and permanent accommodation for the program.

Thankfully a wonderful opportunity arose and we are very pleased to announce the purchase of a 10 unit block located in Sturt. The new ARVL accommodation was officially opened on Friday by Andrew’s parents, Bob and Jan Russell, with the unveiling of a memorial plaque, funded via a grant through Veterans SA, that now sits proudly at the front of the units.

Following the unveiling, approximately 60 guests from the veteran community, mental health sector, Members of Parliament, senior representatives of Army, Air Force and Navy, as well as other special guests attended a function at the Marion RSL.

Department of Veterans Affairs, Supporting Younger Veterans (SYV) Grant

With 10 empty units waiting for veterans to transfer over, the next step was to organise furniture and utensils to ensure the units were fully functional and ready for emergency housing.   This was made possible with our successful application for funding through the Supporting Younger Veterans (SYV) Grant by the Department of Veterans Affairs.

The SYV grant program was established to support the needs of younger veterans as they leave the Australian Defence Force and integrate into civilian life, with all the challenges that accompany that unique transition. The Minister for Veterans Affairs, Dan Tehan, identified veteran homelessness as a significant & complex issue. RSL Care SA has responded to this issue through the Andrew Russell Veteran Living program.

Through the SYV grant, we applied for funding to fit out the 10 new ARVL accommodation units with furniture and goods to allow veterans needing temporary emergency accommodation to move straight in.

How it all works

The ARVL program has developed referral pathways into the program from Ward 17 at the Repatriation Hospital (now the Jamie Larcombe Centre at Glenside), a range of community services, other ex-service organisations and word of mouth. When RSL Care SA receives a referral, ARVL Program Manager, Ben Challinor, makes contact with the participant and meets with them to discuss their needs.

Where appropriate, Ben supports them into the ARVL emergency accommodation and works with them over time to link them to community, public and private service providers who may assist with the veteran’s circumstances of homelessness. These services include medical, financial, employment and social services.

For more information on ARVL, please contact Program Manager Ben Challinor on 8379 2600.

To donate to ARVL or any of our other programs, please click here. All donations are tax deductible and 100% of donations received go directly to the programs.

Getting To Know Our Volunteers

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Volunteers of RSL Care SA

RSL Care SA is privileged to have a wonderful, rapidly growing database of passionate volunteers. All our volunteers are highly valued and seen as a vital part of our organisation. Thanks to the generosity of our volunteers, we are able to offer a range of versatile activities and services that enrich the lives of our residents.

To demonstrate just how important volunteers are to our organisation, we will be posting monthly interviews with our volunteers showing exactly what it is they do and why.


Sandra Pavia is our Volunteer Coordinator and has been working at RSL Care SA for over 12 months.  Working closely with the residents, Sandra has been able to tailor volunteer services to suit their various needs. Having a dedicated Volunteer Coordinator has seen our volunteer database double over the last year! We currently have 34 active volunteers, and of course we are always looking for more! See Sandra’s interview below:

What sorts of activities do volunteers do with our residents?

Volunteers participate in a range of different activities with our residents, such as; companionship and social support; assistance on outings or shopping; driving the bus for resident outings; beauty therapy services such as manicures; organising or assisting with participation in activities; Pastoral care and faith support; assistance with wellbeing initiatives and providing pet therapy engagement with residents to list a few

We also have volunteers who provide support in areas such as the kitchen, garden and maintenance.

Volunteers with the right qualifications are also able to go into specialised areas such as Andrew Russell Veteran Living (ARVL), which is our program for younger veterans who are homeless or at risk of homelessness.

Why do you think volunteers are so valued at RSL Care SA?

We value our volunteers because we recognise the critical role they play in supporting and enhancing the lives of our residents and hope that they gain as much enjoyment from their volunteering as our residents do. Volunteers also support the organisation in fulfilling its mission and vision.

What benefits do you see to the resident’s from having volunteers visit regularly?

Volunteers are able to focus on the resident’s individual needs at the time of their visit, spend quality time with them, nurture friendships, sit and listen, embrace natural reminiscing and support residents social connections.

How do you become a volunteer at RSL Care SA?

To volunteer at RSL Care SA all you need to have is a desire to contribute to the enhancement of our residents lives, an ability to commit as little as one hour per week, and undertake the necessary approval processes required to work in Aged Care.


Jim has been volunteering at the War Veterans Home in Myrtle Bank for about nine months and is a wonderful addition to our Veterans Support Group. Watch his interview below!

If you wish to enquire further about volunteer opportunities, please contact Sandra Pavia on 8379 2600. Sandra will be happy to schedule a time to meet with you and discuss your areas of interest.

Andrew Russell Veteran Living

  • ARVL


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“I was hitting walls here there and everywhere, so for someone to put out their hand and say ‘we can help you, mate’, I just thought it was beautiful”

On Monday the 22nd of January, Helen Meyer of ‘Service Voices’ on Radio Adelaide broadcast an interview conducted with Ben Challinor, Program Manager for our Andrew Russell Veteran Living (ARVL) program, as well as with ARVL resident, Phil.

To listen to Ben talk about how the ARVL program is assisting veterans that are homeless or at risk of homelessness, please click here.

To listen to Phil, a resident of the ARVL program, and the positive impact that our Andrew Russell Veteran Living program has had on his life, please click here.



Retirement Living extends to regional South Australia with acquisition of Waterford Estate in Murray Bridge

  • Waterford Estate logo

    Waterford Estate logo

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RSL Care SA has acquired Waterford Estate in Murray Bridge.

Waterford Estate in Murray Bridge is a picturesque retirement village overlooking the Murray River approximately 50 minutes from Adelaide.

The village consists of:

  • 133 homes
  • Large Community and Function Centre
  • parking area for caravans
  • 2.5 acres of wetlands and walking trails
  • a vibrant community of active and welcoming residents.

Waterford Estate is located along side the River Murray and has developed from farming land 20 years ago, to a vibrant and lively community of approximately 200 residents. There is a parcel of vacant land within the village which will provide RSL Care SA with future growth opportunities. It has not yet been determined what use the land will have at this stage, RSL Care SA will be looking to explore various options in the coming months.

CEO, Nathan Klinge said “many of the residents I’ve spoken with are very pleased to see ownership of the village transfer to RSL Care SA, as they not only regard the mission and values of RSL Care SA highly, but they are also reassured by our position as not for profit operator that has been around for over 100 years”.

RSL Care SA welcomes Waterford Estate residents and staff to the RSL Care SA community, and we are particularly delighted to be developing these new relationships in such an important regional centre for South Australia.

RSL Care SA Retirement Living Villages

RSL Care SA has 3 other retirement living villages located in: Myrtle Bank, Glengowrie and Marion. For more information on Living in Good Company with RSL Care SA, phone 8379 2600.

RSL Care SA Life Membership awarded to Dennis Chamberlain

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RSL Care SA Life Membership awarded

RSL Care SA Life Membership awarded to Dennis Chamberlain for his outstanding contribution and dedication to our organisation. Dennis served on the Board of RSL Care SA from 2013 to 2016, as a director with  specialist aged care knowledge.

In addition to Dennis’ time on the RSL Care SA board, his life membership also recognises his time as CEO of James Brown Memorial Trust, an organisation that delivers aged services through residential aged care and retirement living. During Dennis’ time as CEO, James Brown Memorial Trust managed the day to day operations of the RSL Villas aged care facility and was instrumental in the successful merger of the RSL Villas operations and assets to RSL Care SA.

Dennis has also served as a Board member of not for profit Aged and Community Services Australia (ACSA) for a number of years and held the position of State Chairman.

RSL Care SA is an extremely well governed and trusted not for profit which is due to the expertise, tireless dedication and numerous years of experience that our volunteer board members bring to the organisation. We extend our thanks to Dennis, and to all our past and present Board members for their dedication and commitment to RSL Care SA.

Get Involved with RSL Care SA

Please see below for information on how you can be involved in the wonderful work RSL Care SA does.

Volunteering with RSL Care SA

Volunteers are highly valued and welcomed at RSL Care SA. To enquire about volunteering, please contact us here or phone 08 8379 2600.

Read about one of our volunteers who was recently honoured with an Aged and Community Services Australia (ACSA) Excellence Award here.

Donate Online to RSL Care SA

All donations to RSL Care SA over $2 are tax deductible and gratefully received. Donations help us to continue providing care and assistance to many senior Australians as well as contemporary veterans. Please click here to donate now.

Low Means Residents Welcome at RSL Care SA

  • The War Veterans Home Single Room

    The War Veterans Home Single Room

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Did you know that RSL Care SA reserves 40% of permanent residential aged care accommodation for residents with low means?

Residential Aged Care fees vary depending on an individual’s assets and income. To ensure prospective residents with low assets and income are not disadvantaged from being offered permanent placement, accredited aged care facilities must reserve a percentage of their beds for ‘low means’ residents. At RSL Care SA we aim to keep our low means resident ratio at 40%, giving special preference to veterans and their families.

There are two different asset levels a resident can fall under to qualify as low means:

Asset Free Threshold

Currently set at $47,500, residents with assets under this threshold will be required to pay a;

  • Basic Daily Care Fee

First Asset Threshold

Currently set at $162,815.20, residents with assets under this threshold will be required to pay;

  • Basic Daily Care Fee
  • Accommodation Contribution

The Basic Daily Care Fee

This fee is set by the Commonwealth Government and is approximately 85% of the single Aged Pension. The Basic Daily Care Fee covers all living expenses and contributes to the costs of other services such as meals, personal care, recreation activities, laundry, cleaning and nursing care.

Accommodation Contribution

This fee varies depending on the resident’s asset level. It is reviewed quarterly and is subject to change. At both the War Veterans Home and RSL Villas, as at 20 September 2017, the maximum a resident can be asked to pay for an Accommodation Contribution is $36.13 per day.

All rooms at RSL Care SA facilities are single rooms with private ensuite. Please contact our Admissions Coordinator for more information, or to book a private tour.
To place your name on our residential aged care waiting list, please complete our Application Form

Click on the links below for more information on;

Residential Aged Care

War Veterans Home

RSL Villas

Figures shown reflect the Department of Health ‘Schedule of Fees and Charges for Residential and Home Care‘ from 20 September 2017

The Gawler RSL Women’s Auxiliary

  • Gawler RSL Womens Auxiliary

    Gawler RSL Womens Auxiliary

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The Gawler RSL Women’s Auxiliary

The War Veterans Home honours its long relationship with the Gawler RSL Women’s Auxiliary with an annual luncheon

A Rich History

The Gawler RSL Women’s Auxiliary formed in 1950 as a team of dedicated women who hoped to provide financial support to service related organisations. The members have been very successful in their mission, providing numerous physical donations each year and hosting many fundraising events.

These ever charming and charismatic ladies have been welcome guests at The War Veteran’s Home now for almost 50 years. Current members have reminisced on our long history together;

The RSL Women’s Auxiliary visited the War Veterans home for the first time on September 28th 1968, and they brought gifts of oranges and cigarettes for the solely male residents. During this period the facility was home to many ex-servicemen who did not have a home to return to after their service.

In 1974 the men from the War Veterans Home began visiting the Women’s Auxiliary at their club room in Gawler. The veterans would present the ladies with toys, rugs and lead light glass butterfly’s and birds; all items that were handmade at the War Veterans Home onsite workshop. The ladies would then go on to sell these items and donate the funds back to the home.

As the home gradually evolved into the aged care facility that exists today, the ladies began donating home ware items that could be enjoyed by all residents, and their much loved crochet blankets are still included in our welcome packages for new residents.

Supporting our veterans today

Today these wonderful women continue to provide support to our veterans, having donated over $2,000 at their recent luncheon for our Andrew Russel Veteran Living (ARVL) program. This donation will go a long way in helping RSL Care SA to provide accommodation to ex-service men and women who are facing homelessness.

RSL Care SA looks forward to hosting many more lunches with the Gawler RSL Women’s Auxiliary.

For more information on ARVL, please click here.

To make a donation, please click here.  

2017 Better Practice Award Presentation

  • 2017 Better Practice Commendation Award presentation

    2017 Better Practice Commendation Award presentation

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2017 Better Practice Award

RSL Care SA receives the Australian Aged Care Quality Agency ‘Better Practice 2017 Commendation Award’

Today staff and residents were thrilled to welcome Ms Philomena Mitolo, Assistant Director SA/NT of the Australian Aged Care Quality Agency (AACQA), to present RSL Care SA with the ‘2017 Better Practice Award’ trophy and certificate for the ‘Social Connectedness for Mental Wellbeing’ program. Every year there are 37 Better Practice Awards presented nationally and RSL Care SA is proud to be one of only five awarded in South Australia.

Social Connectedness for Mental Wellbeing

Our ‘Social Connectedness for Mental Wellbeing’ program was developed in response to an increasing number of post-World War Two veterans entering aged care that have experienced, and continue to experience, complex mental health diagnosis and/or substance abuse issues along with secondary co-morbidities associated with their service. The significant age difference between existing residents from the silent generation and the incoming baby boomers (currently aged 67-74) results in difficulty assimilating when seeking social support. Lifestyle activities are traditionally tailored toward the silent generation resulting in the incoming baby boomers feeling “left out” of activities relevant to them. This emerging need has been particularly highlighted from within our organisation, due to the prevalence of complex mental health conditions within this cohort.

Mental Health Services

Working closely with mental health services within SA Health, the opportunity to develop a community based day program to support existing residents, residents from other facilities, and potential residents, with their mental health became apparent. At the time of inception, there were limited community engagement options available where residents could increase and strengthen their social support networks in an environment that valued their individual and collective experiences. In response to this identified need, our organisation set about developing a proactive approach in supporting this emerging cohort of veterans with their mental health, through a purposeful social engagement program that sought to reap benefits from the existing sense of identity and belonging that these residents feel towards their service.

The social program is open to residents of our organisation, including veterans living in other aged care facilities, as well as members of the general community who require mental health or social inclusion support. The community mental health support may be accessed through either in-patient or out-patient services within sectors of SA Health’s mental health services. Particularly for outpatients who require admission to residential care in the near future. The social program occurs weekly and includes visiting guests, usually over a lunch that enables the gathering to remain relaxed and open. Over the course of the week there are many informal gatherings and activities that have now arisen as a result of this program. Participants are supported to develop social connectedness with their peers and are encouraged to continue the development of these relationships outside of the social group formalised gatherings. Residents are developing relationships within the program, and are now more engaged and willing to participate in choices that will enhance their mental wellbeing. We provide access to healthy choices, as well as providing positive support for other co-morbidities they have.

We are immensely proud of the positive impact this program has had on the lives of our residents.

Contact Us by filling out the form on the right to find out more about our programs and facilities.

Also, Follow these links to learn more about:

About us

RSL Care SA believes that the ex-service community deserves the best care and affordable accommodation. RSL Care SA is an independently constituted not for profit organisation with links to the Returned & Services League of Australia (SA Branch).

Our mission is to support veterans and their dependents, although the ex-service community are our primary client group it is not exclusively so. The facilities and services are also available to the broader community.

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