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2017 Better Practice Award Presentation

  • 2017 Better Practice Commendation Award presentation

    2017 Better Practice Commendation Award presentation

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2017 Better Practice Award

RSL Care SA receives the Australian Aged Care Quality Agency ‘Better Practice 2017 Commendation Award’

Today staff and residents were thrilled to welcome Ms Philomena Mitolo, Assistant Director SA/NT of the Australian Aged Care Quality Agency (AACQA), to present RSL Care SA with the ‘2017 Better Practice Award’ trophy and certificate for the ‘Social Connectedness for Mental Wellbeing’ program. Every year there are 37 Better Practice Awards presented nationally and RSL Care SA is proud to be one of only five awarded in South Australia.

Social Connectedness for Mental Wellbeing

Our ‘Social Connectedness for Mental Wellbeing’ program was developed in response to an increasing number of post-World War Two veterans entering aged care that have experienced, and continue to experience, complex mental health diagnosis and/or substance abuse issues along with secondary co-morbidities associated with their service. The significant age difference between existing residents from the silent generation and the incoming baby boomers (currently aged 67-74) results in difficulty assimilating when seeking social support. Lifestyle activities are traditionally tailored toward the silent generation resulting in the incoming baby boomers feeling “left out” of activities relevant to them. This emerging need has been particularly highlighted from within our organisation, due to the prevalence of complex mental health conditions within this cohort.

Mental Health Services

Working closely with mental health services within SA Health, the opportunity to develop a community based day program to support existing residents, residents from other facilities, and potential residents, with their mental health became apparent. At the time of inception, there were limited community engagement options available where residents could increase and strengthen their social support networks in an environment that valued their individual and collective experiences. In response to this identified need, our organisation set about developing a proactive approach in supporting this emerging cohort of veterans with their mental health, through a purposeful social engagement program that sought to reap benefits from the existing sense of identity and belonging that these residents feel towards their service.

The social program is open to residents of our organisation, including veterans living in other aged care facilities, as well as members of the general community who require mental health or social inclusion support. The community mental health support may be accessed through either in-patient or out-patient services within sectors of SA Health’s mental health services. Particularly for outpatients who require admission to residential care in the near future. The social program occurs weekly and includes visiting guests, usually over a lunch that enables the gathering to remain relaxed and open. Over the course of the week there are many informal gatherings and activities that have now arisen as a result of this program. Participants are supported to develop social connectedness with their peers and are encouraged to continue the development of these relationships outside of the social group formalised gatherings. Residents are developing relationships within the program, and are now more engaged and willing to participate in choices that will enhance their mental wellbeing. We provide access to healthy choices, as well as providing positive support for other co-morbidities they have.

We are immensely proud of the positive impact this program has had on the lives of our residents.

Contact Us by filling out the form on the right to find out more about our programs and facilities.

Also, Follow these links to learn more about:

From Retirement Village to Residential Aged Care

  • Trevor and Margaret 2017

    Trevor and Margaret 2017

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Retirement Village to Residential Aged Care made easy with RSL Care SA

A testimony from residents Trevor & Margaret

We recently sat down with residents Trevor and Margaret and asked them to share their experience of transitioning from Sturt Retirement Village to Residential Aged Care within RSL Care SA.

Trevor and Margaret’s journey with RSL Care SA began in 2015 when they moved into Sturt Retirement Village. For almost a year they lived independently among the other residents in the village, only receiving assistance with maintenance and gardening. With increasing health concerns, they decided to take their future into their own hands and enquire about Residential Aged Care.

“My wife Margaret has a memory problem and I have been her primary carer for many years. We are both in our mid 80s, but we were managing okay in an independent living unit until I had a fall that required a short period in hospital”.

Fortunately Trevor had already placed his and Margaret’s name on the waiting list for a couple’s room at The War Veterans Home in Myrtle Bank. Already being valued residents of RSL Care SA’s Retirement Village, they were given priority placement into the aged care facility.

“The move to Residential Aged Care at Myrtle Bank over a year ago has proved to be one of the wisest decisions we have taken in our advanced years. The transition from independent living has been seamless and I now recognise that I was only marginally managing to cope prior to the move”.

Although Trevor and Margaret have moved into a higher level of care, RSL Care SA allows them to keep their independence and live with the same freedom they experienced in the Retirement Village; 

“The staff at the WVH have been quite exceptional in catering for our needs, we are able to walk freely for several kilometres a day in the parks nearby, we are able to arrange short vacations whenever we wish, and best of all, we both know that as our health further deteriorates we will receive the care that we will need. For the first time in years we can relax!”

Trevor and Margaret can now focus on enjoying each others company while the friendly staff at RSL Care SA handle the rest!

For more information on Residential Aged Care or Retirement Living, please click the link below.

Residential Aged Care

Retirement Living

Residents Beth and Peter

  • Residents Beth and Peter

    Residents Beth and Peter

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Myrtle Bank Retirement Living

Residents Beth and Peter

I recently had the pleasure of sitting down with Beth and Peter. They purchased a villa with RSL Care SA to enjoy the convenience of a maintenance free lifestyle. They moved to the Myrtle Bank Retirement Village from Felixstow to be closer to their children and grandchildren.

It wasn’t a quick process. Peter was always open to the idea of a retirement village, but Beth had spent most of her career in the retirement industry and wasn’t as sold on the idea.

Beth and Peter had to ask the question, “what do we do now?” They found themselves with time, a large 5 bedroom family home, and the inconvenience of being North Adelaide while their family was in the Inner South Eastern suburbs.  It’s a common scenario, but sometimes people are less inclined to make the move and transition to a Retirement Village.

As you watch the video, Beth and Peter encourage others in similar scenarios to make the move when you can. Don’t make the move when you have to. Circumstances that force a move from the family home take their toll on families and finances adding pressure that could have been avoided with planning and quicker action.

Beth and Peter thoroughly enjoy their villa at Myrtle Bank. It has enough room for the grandchildren, street frontage and a yard for their beautiful dog. They take daily walks to the local doggy park where they have met local neighbours and made lasting friendships.

Enjoy the Uncut Interview.

Would you like to know more, simply fill out the form to your right.

You can view more information about RSL Care SA Retirement villages below.

RSL Care SA staff support Walk a Mile in my Boots

  • RSL Care SA staff support Walk a Mile in my Boots

    RSL Care SA staff support Walk a Mile in my Boots

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Walk a Mile in my Boots

RSL Care SA walk for the Homeless Veterans Support fundraiser

For the fourth year in a row, RSL Care SA staff braved the chilly early morning conditions to participate in the Hutt Street Centre’s Walk a Mile in my Boots on Friday 11th August.

Walk a mile in my boots provides RSL Care SA with a fantastic opportunity to show its support for an organisation that does so much for those experiencing homelessness in Adelaide. Staff are particularly passionate about supporting those experiencing homelessness. Homeless Veterans support is one of the many services we offer at RSL Care SA.

RSL Care SA has its own Andrew Russell Veteran Living program (ARVL) supporting ex-service personnel who are homeless or at risk of homelessness. ARVL has received a number referrals from the Hutt Street Centre. We have been able to reach out and provide transit, accommodation and support services. These services directly contribute to getting these individuals back on their feet.

It was great to see a number of our staff braving the cold to support ‘Walk a Mile in My Boots.’ It is a key fundraiser for the Hutt Street Centre. Funds raised are directed into their Day Centre which provide many services including:

  • crisis assistance
  • access point for those experiencing homelessness
  • essential services
  • referrals to support organisations, including RSL Care SA

If you would like to support the Hutt Street Centre, access their website here.

RSL Care SA has many opportunities to Volunteer as well. If you would like to know more about Volunteering click here.

We are an organisation that has been helping the ex-service and wider community for 100 years.

Winners in the ACSA Excellence Awards 2017

  • John Dennis, Winner of ACSA Volunteer Award 2017

    John Dennis, Winner of ACSA Volunteer Award 2017

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ACSA Excellence Awards 2017

Congratulations go to our wonderful long serving volunteer, John Dennis OAM and Enrolled Nurse, Julie Chapman. John and Julie were finalists in the Volunteer and Employee categories. The ACSA Excellence Awards 2017 were held on Friday 23rd June at the National Wine Centre.

RSL Care SA volunteer John Dennis won the Volunteer category of the Awards. John has been a volunteer at our War Veterans Home site in Myrtle Bank for the past 16 years, and John has positively impacted the lives of many of our residents and staff. This impact led to his nomination for an Order of Australia, which he received in 2016. John’s commitment and dedication is outstanding. He is a very worthy recipient of the Award.

Julie did not win the Employee Award, but Julie’s nomination testifies to the great care taken in her work with our residents. Julie also volunteers her time to assist with our weekly Vietnam Veterans Social program. She directly contributes to improving the health and wellbeing outcomes for this cohort of residents.

Well done John and Julie!! We are very proud of you both.

Well done to all the nominees for their hard work, care and devotion.

The ACSA Excellence Awards

The Aged and Community Services Association Awards promote and recognise excellence in a range of areas that contribute to the quality of life of older people, people with disabilities and/or their carers.

To see a complete list of nominees and winners check out ACS SA & NT Awards for Excellence

Volunteering at RSL Care SA

Have you considered volunteering at a not for profit organisation? We would like to hear from you. Find out more information about volunteering at RSL Care SA here.

DVA Veteran Study

  • ARVL

    ARVL

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Andrew Russell Veteran Living & DVA Veteran Study

Partnering with University of New South Wales and The University of Adelaide

The ARVL  program contributed to a DVA Veteran Study regarding homelessness in Australia. The University of New South Wales and the University of Adelaide invited ARVL to participate. The study commissioned by DVA  aims to accurately estimate the number of homeless veterans within Australia. The DVA aims to present an up to date account of the lived experiences of homeless veterans, and ARVL supplied quantitative and qualitative data to the study.

The project is being undertaken by a team of researchers from four main parties including:

The Board and management of RSL Care SA look forward to the results of the completed report at the end of 2017. RSL Care SA are thankful for the generous donation of $7,000 to the ARVL program by the Universities.

If you would like to know more about the Andrew Russell Veteran Living Program please click the link below.

RSL Care SA ARVL Program

If you would like to volunteer or donate to the program please contact us.

Anzac Day 2017

  • War Veterans Home Anzac Day Dawn Service 2017

    War Veterans Home Anzac Day Dawn Service 2017

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ANZAC DAY
Both War Veterans Home and the RSL Villas conducted Anzac Day Services.
RSL Villas held their Anzac service on Monday 24th April which was well attended by residents, staff and volunteers. Thanks to everyone involved in organising the service, the West Croydon Singers, Graham Nybo, Liz Lees and John Martin.
The War Veterans Home conducted a very special 100th Dawn Service on Anzac Day, which again was extremely well attended by residents, staff, volunteers and the local community. Our thanks to Pastor Glenn Clark, Bugler David Lang, Australian Air Force Cadets SQN 617 Unley, Burnside Youth Concert Band, Nick Atkins, Lew Harman, Valentine Starkey and the many volunteers and staff that assisted leading up to, and on Anzac Day.

Lest we Forget

Support for Trojans Trek

  • RSL Care SA cheque presentation to Trojans Trek

    RSL Care SA cheque presentation to Trojans Trek

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On Thursday 11th May, RSL Care SA hosted a networking Luncheon in support of Trojans Trek where RSL Care SA Chair, Loretta Byers presented a cheque for $10,000 to Lieutenant Colonel Moose Dunlop OAM (Retd) from Trojans Trek in support of their veteran programs.

Trojan’s Trek plan, conduct and evaluate wilderness based peer support interventions to assist service and ex-service personnel, adversely affected by their service. Trojan’s Trek is the only Australian evidence-based peer to peer therapy for ex-service people. Research shows the programs have a lasting effect on lifestyle long after leaving the trek.

As Trojans Trek state on their website, the trek is a trek in name only. The journey is not physical, it is more in the mind than skeletal. The approach taken by Trojans Trek is that it is not an extreme event designed to test body and soul, it is the start of a new approach to life; a new way of looking at their existence and the people they love and deal with.

RSL Care SA is proud to have been providing this level of financial support to Trojans Trek since 2014 and is pleased to be involved in bringing about positive change in the lives of veterans.

Looking forward to our next 100 Years

  • RSL Care SA

    RSL Care SA

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To all residents of RSL Care SA

As you may have seen in the Advertiser this morning the State Branch of the RSL has been placed into Administration. Whilst this is an unfortunate outcome it has not come as a complete surprise to the Board and Management of RSL Care SA, given that many of the challenges being faced by the RSL SA State Branch have been known to us for some time.

I would like to personally reassure each and every resident and tenant of RSL Care SA that the situation facing the RSL has nothing to do with RSL Care SA, and that we remain a profitable, stable and very well-governed organisation. RSL Care SA is its own legal entity completely separate from the RSL, and we have our own governance structures, finances, and Constitution.

Through sound financial practices and good governance over many years RSL Care SA is well positioned to grow and prosper, and whilst the issues facing the State Board of RSL SA are regrettable, they do not pose a threat to the viability of our own organisation. RSL Care SA remains committed to providing accommodation, services and support to Veterans and the ex-service and wider community, as we have done for the past 100 years.

Over the coming weeks I am sure that there will be much media coverage and speculation regarding RSL Care SA, not only because of our relationship with the RSL but also because we are owed $600,000 by the RSL SA State Branch which is something that we will work with the appointed Administrators to resolve. Whilst this is a large sum of money it by no means places us in any financial risk, so we will simply work with the Administrators to generate the best outcome that we can for our Association.

With the above information in mind I would like to personally reassure you all that your tenures in our Residential Aged Care sites are completely safe and secure, as are your investments in our retirement villages and your tenancies in our affordable housing. We aren’t going anywhere!

I hope that this information is sufficient to give you comfort, however if you have any further questions please do not hesitate to contact the Corporate office on 8379 2600.

Yours sincerely,

Nathan Klinge
Chief Executive Officer

War Veterans Home 100th Anniversary

  • War Veterans Home 100th Anniversary

    War Veterans Home 100th Anniversary

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On Friday 24th March 2017, the War Veterans Home in Myrtle Bank celebrated 100 years of care and support to the veteran community. On the 24th March 1917, Colonel Stanley Price-Weir, Commander of the 10th Battalion, AIF at Gallipoli, officially opened what was called the ‘Soldiers’ Home’. Exactly 100 years later to the day, RSL Care SA celebrated the War Veterans Home centenary with residents, staff, volunteers, guests and members of the Defence and veteran community.
It was a wonderful evening which also included the launch of RSL Care SA’s veteran homelessness program, Andrew Russell Veteran Living (ARVL). ARVL is named after Sergeant Andrew Russell who was a South Australian soldier killed in Afghanistan in 2002. Andrew’s parents, Bob and Jan Russell, cut the ribbon to officially open the program at the 100th Anniversary.

About us

RSL Care SA believes that the ex-service community deserves the best care and affordable accommodation. RSL Care SA is an independently constituted not for profit organisation with links to the Returned & Services League of Australia (SA Branch).

Our mission is to support veterans and their dependents, although the ex-service community are our primary client group it is not exclusively so. The facilities and services are also available to the broader community.

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